Subject: Tech Support Candidate - Priya Manjari Priya
From: Priya Manjari Priya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Jan 2021 04:16:36 -0500

| | Tech Support Test

Name | Priya Manjari Priya
E-mail | [email-masked]
Phone Number | (0612) 9155555623
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Greater Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Bharti Airtel limited | Coordinator | September 2020 | 15000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Refreshing the page again and then we'll again try to visit that site by typing www.ndtv.com on the browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on Bluetooth of both devices
Search the name and try to paired devices.
Allow acceptance from other.
Then your Bluetooth Will be automatically connected if devices gonna paired probably.

What according to you makes you a good candidate for customer service or technical support job? | I have prior working experience in technical support role and I think this makes me suitable for this position
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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