Subject: Tech Support Candidate - Himanshu Bhargava
From: Himanshu Bhargava <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Jan 2021 04:00:03 -0500

| | Tech Support Test

Name | Himanshu Bhargava
E-mail | [email-masked]
Phone Number | (110094) 8700447791
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | innovatiview | technical support | na | 22500
Previous Employer 1 | iqor | technical support | 31 october 2018 | 18500
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

first error is clock error
Second error is inter net not connected

Please list the steps to connect a Bluetooth speaker to your mobile phone. | turn on the Bluetooth speaker then turn on the mobile Bluetooth from setting then search device then click on speaker name now your device is connected.
What according to you makes you a good candidate for customer service or technical support job? | customer satisfaction
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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