Subject: Tech Support Candidate - ganesh anand
From: ganesh anand <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Jan 2021 03:51:28 -0500

| | Tech Support Test

Name | ganesh anand
E-mail | [email-masked]
Phone Number | (+91) 9999457450
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | south delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | bharti airtel | sotre manager | march 2020 | 35000
Previous Employer 1 | gionee | gsc | feb 2014 | 22000
Previous Employer 2 | rolex hosiery | data oprtator | july 2011 | 12000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1st I will check what error is showing after reading the error message I will take the step according to the error.
2nd I will try to open the site in another browser if showing the same error, I will clear cookies and catch files then I will try to open
even if the site will not open i will try after some time

Please list the steps to connect a Bluetooth speaker to your mobile phone.

open phone Bluetooth
put the speaker on pairing mode
Search the name of speakers on the phone
touch speaker name then the speaker will connect with the phone

What according to you makes you a good candidate for customer service or technical support job? | My academic qualification like, soft-spoken, a good listener, problem solver, helpful, team builder and know how to engage people well.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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