Subject: Tech Support Candidate - Manisha Sethi
From: Manisha Sethi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Jan 2021 02:15:28 -0500

| | Tech Support Test

Name | Manisha Sethi
E-mail | [email-masked]
Phone Number | (91) 8789934038
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Vijay nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Hyatt | Front office | 2020 | 15
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | M a fresher no idea

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Mobile
Setting
Bluetooth on
Search device
Connect device to bluetooth speaker name
Connected
Enjoy your music

What according to you makes you a good candidate for customer service or technical support job? | I have an excellent communication and learning skill
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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