Subject: Tech Support Candidate - Varun Kumar
From: Varun Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Jan 2021 02:13:43 -0500

Tech Support
Test

Name

Varun
Kumar

E-mail

[email-masked]

Phone Number

(91) 7010959714

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Ludhiana

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
Linux
Speakers
& Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Connect business ltd

Sr executive

30 nov

16000

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First i
checked ,what written on screen,then read the problem ,any assistance call to
customer care solve the problem.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

I will
check a problem ,then a solve a problem

What according to
you makes you a good candidate for customer service or technical support
job?

Support to customer.

On a scale of 1 - 5
please rate your fluency in spoken English

1