Subject: Tech Support Candidate - Reyaz Ahmad
From: Reyaz Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Jan 2021 01:53:55 -0500

Tech Support
Test

Name

Reyaz
Ahmad

E-mail

[email-masked]

Phone Number

(110044) 8860599344

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Delhi

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Networking - advance
Hardware -
Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Cirrus Media Research Pvt Ltd

Desktop support
Engineer

31st Dec 2020

18000

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First of all I Will check proper  internet
connection

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First of all on the Bluetooth device and mobile
feature also and then scan device in mobile after that connect on pair
device

What according to you makes you a good candidate
for customer service or technical support job?

A
condidate must knowledge of device that they providing  technical support

On a scale of 1 - 5 please rate your fluency in spoken
English

2