Subject: Tech Support Candidate - Robin Singh
From: Robin Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Jan 2021 07:32:08 -0500

| | Tech Support Test

Name | Robin Singh
E-mail | [email-masked]
Phone Number | (91) 9899279175
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Linux
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Aforeserve | Team Lead | still working | 22k
Previous Employer 1 | IMSI pvt ltd | Call coordinator | 11/1/2021 | 10k
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all we check all network cable properly if cable fixed properly and internet working properly without fluctuation  than open internet explore and go to internet option and check proxy setting than go to connection setting and add network or uncheck if any block is check.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

step 1 : open Bluetooth setting in both device.
step 2 : hold on bluetooth button and open pairing of speaker device
step 3 : open phone bluetooth setting and find speaker when you found select bluetooth speaker.

What according to you makes you a good candidate for customer service or technical support job? | according to me i am good candidate for both because it is depend on situation.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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