Subject: Tech Support Candidate - Tanu Kumari
From: Tanu Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Jan 2021 06:06:07 -0500

| | Tech Support Test

Name | Tanu Kumari
E-mail | [email-masked]
Phone Number | (110015) 9818629 421
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Moti Nagar, New Delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Speakers & Audio
Inbound process

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Randstand Indit pvt Ltd. | Tellecalling associate | 30 Nov | 15800
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If I'm getting troubleshoot to open a website on my browser, I can be server issue by this website ya network issue. I will go to back page and again trying to open a website (www.ndtv.com).
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I will connect Bluetooth speaker to my mobile phone by connected ya by Bluetooth speaker's tar.
What according to you makes you a good candidate for customer service or technical support job? | I have in clarity to good communication and handling the customers and also their queries can be clarify by me.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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