Subject: Tech Support Candidate - CHINCHU GOPI
From: CHINCHU GOPI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Jan 2021 04:58:03 -0500

| | Tech Support Test

Name | CHINCHU GOPI
E-mail | [email-masked]
Phone Number | (91) 8590406884
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Mahipalpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | SNGCAS | Asst professor | 18-12-2020 | 20000
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all I will close all other tabs prevailing in my computer
Then restart my device( computer)
Check the internet connection and restart  chrome
Still check or else not working then uninstall or reinstall

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from top of the screen
Then touch and hold Bluetooth
Pair if it is new device connecting and check available device
And tap the device you want to pair with your device
And next step is connected

What according to you makes you a good candidate for customer service or technical support job?

Communication skills
Problem solving skills

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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