Subject: Tech Support Candidate - Md Affan Affan
From: Md Affan Affan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Jan 2021 03:40:31 -0500

| | Tech Support Test

Name | Md Affan Affan
E-mail | [email-masked]
Phone Number | (+91) 8084797591
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Thokar no 8 Shaheen Bagh Okhla
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Pravidhi | Deo | Currently | 16500
Previous Employer 1 | Silvertouch technology | Database administration | 2020 | 29000
Previous Employer 2 | MIA | Site engineer | 2019 | 12000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will check my Internet connection
The network which is using is properly working
Any issue in the browser
Or there is any issue with the website.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Go to settings then wireless connection then Bluetooth. Turn it on then search for the particular device and then connect them with mobile.
What according to you makes you a good candidate for customer service or technical support job? | Communication and knowledge about the work
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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