Subject: Tech Support Candidate - Dev Shakti Mishra
From: Dev Shakti Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Jan 2021 03:29:07 -0500

| | Tech Support Test

Name | Dev Shakti Mishra
E-mail | [email-masked]
Phone Number | (91) 9793419401
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | F5TECHNO | Web developer | 2019 | 11000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | When the error found firstly I check internet connection when it's ok then I will check network of my pc then click on trouble shoot problem then my pc show me what's the problem the I ll do what my says
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly I open my Bluetooth then search new device when I am find my Bluetooth name then I am connect it
What according to you makes you a good candidate for customer service or technical support job? | Because I am hard worker and try make sure customer will happy with my service
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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