Subject: Tech Support Candidate - NITIN NEGI
From: NITIN NEGI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Jan 2021 03:27:57 -0500

| | Tech Support Test

Name | NITIN NEGI
E-mail | [email-masked]
Phone Number | (91) 7015472981
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Lakshmi Nagar, new delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | MIND SHAPER TECHNOLOGIE P LTD | IT ADMIN | NOV2020 | 19000
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First checked the internet connection if it has some problem then troubleshoot and find the problem, if it working then reinstalled browser,
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First ON Bluetooth speaker then go to Phone setting then select Bluetooth option then On it and select speaker item it connect
What according to you makes you a good candidate for customer service or technical support job? | Technical support Job
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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