Subject: Trainer Candidate - V KEERTHISWARAN Keerthiswaran
From: V KEERTHISWARAN Keerthiswaran <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Jan 2021 02:54:56 -0500

Tech Support
Test

Name

V
KEERTHISWARAN Keerthiswaran

E-mail

[email-masked]

Phone Number

(91) 8667082908

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Chennai

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Professional Academy

Managing director

30 January
2021

50,000

Previous Employer 1

Previous
Employer 2

If Selected, how much time do you need
to join?

20 days

Please briefly
describe your work experience specifically in training?

I have
trained College professors, School teachers and other students on developing
their English Communication Skill.

I have given Communicative English training to the students in Poland.

Have you worked as a trainer in a Call
Center/Customer Service/BPO Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation you faced either while training or
managing a team.

The difficult situation I have faced while
training is facing my student's Creative Questions, the very next day I have to
come up with the answers which was quite challenging.

What according to you
is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Satisfaction of the customer is good customer
service.

Satisfaction of both customer and company is great customer
service.

What according to you makes you a good candidate
for this position?

1.good convincing ability

2.problem solving ability

3.quick learner

On a scale of 1 - 5 please rate your
fluency in spoken English

5