Subject: Tech Support Candidate - Mohd Nauman
From: Mohd Nauman <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Jan 2021 23:18:39 -0500

Tech Support
Test

Name

Mohd
Nauman

E-mail

[email-masked]

Phone Number

(011) 8287198585

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

New Delhi

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Networking - basic
Hardware - Basic
Hardware -
Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Asian News International

IT engineer

Till
Now

25k

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I opened the NDTV website & it didn't open.I
checked cable connectivity it's okay and I also checked IP but IP Already had
putted.so please come and sort out issue ASAP..

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Firstly on
your speaker and also Bluetooth.

Then search the speaker name on your mobile phone's Bluetooth.once it show on
your mobile phone select and put the security based password. Now, it's
connected.

What according to you makes you a good candidate
for customer service or technical support job?

Catch the
problem quickly.

Learning fast.

Understanding the problem.

And soon.

On a scale of 1 - 5 please rate your fluency in spoken
English

3