Subject: Re: Tech Support Candidate - Sumit Upadhyay
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 27 Jan 2021 07:37:21 -0700 (MST)

Again no response, and no incoming calls 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 26 Jan, 2021, at 17:39, Deeksha Dadu <[email-masked]> wrote: 

Try again 

From: HR Livesalesman < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 26 January 2021 at 5:09 PM 
To: Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Tech Support Candidate - Sumit Upadhyay 

No response 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 26 Jan, 2021, at 15:54, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > wrote: 

His salary is very high but let’s check if he is happy to negotiate 

From: Sumit Upadhyay < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 26 January 2021 at 12:45 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Sumit Upadhyay 

	

	
	
			Tech Support Test 
		
	Name 	Sumit Upadhyay 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 9555028648 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Sector 62 noida 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Xml reasing 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Tek travels india p ltf 	Application support engg. 	NA 	46000 
Previous Employer 1 	nA 			
Previous Employer 2 	Na 			
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1st of all we will check the error and work accordingly. I will check my internet connection also. I also try to open tha website on other portals also. I also check the browser restrictions. Followong all mentioned steps if it still not resolved. I will try to connect web portal support teck team. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Trun on speaker BT 
2. Turn on phone BT and search the speaker BT for pairing. 
3. After pairing connect to the speaker 
	What according to you makes you a good candidate for customer service or technical support job? 	My listening and troubleshooting skills 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4