Subject: Re: Tech Support Candidate - dinesh verma
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 27 Jan 2021 04:49:05 -0700 (MST)

Busy on another call 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 27 Jan, 2021, at 14:37, Deeksha Dadu <[email-masked]> wrote: 

First round, salary seems really high, see if he will come in our budget at all 

From: dinesh verma < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 26 January 2021 at 11:41 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - dinesh verma 

	

	
	
			Tech Support Test 
		
	Name 	dinesh verma 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(0) 9467171715 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Bahadurgarh-NCR 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Networking - advance 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	PDMU, Bahadurgarh 	CCNA Trainer 	Presently Working 	45000 
Previous Employer 1 	TBSPL, New Delhi 	Networking Services 	27/07/2009 	30000 
Previous Employer 2 	TCL (LOBO) 	Network Engineer 	05/02/2008 	18000 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. you have to check your internet connection 
2. May be your internet wire is unplugged? 
3. Make sure search results are working properly 
4. Restart your system 
5. check the ethernt card setting, IP address and DNS 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. on the Bluetooth option in speaker and phone itself 
2. search the Bluetooth id of the speaker 
3. connect 
	What according to you makes you a good candidate for customer service or technical support job? 	I am a CCNA certified trainer and having the teaching experience. My communication skill is also good. I have customer support experience. So I can easily support the customer. 
Thanks and Regards 

	On a scale of 1 - 5 please rate your fluency in spoken English 	4