Subject: Tech Support Candidate - AMIT KUMAR
From: AMIT KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Jan 2021 04:59:40 -0500

| | Tech Support Test

Name | AMIT KUMAR
E-mail | [email-masked]
Phone Number | (91) 8750033708
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | CHATTARPUR DELHI
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | ORIENT CRAFT LTD | IT EXECUTIVE | CURRENT | 25000
Previous Employer 1 | LUMAX INDUSTRIES LTD | IT ENGINEER | 09/2019 | 20000
Previous Employer 2 | ACCORD SYNERGY PVT LTD | RF RNGINEER | 01/2018 | 16000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly Check the internet connectivity.Then We check the URL.If  URL is correct then we clear cache and cookies of web browser.
Now it should working

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Power on the Bluetooth device. and click on Bluetooth button, it will blink. Then go to setting in mobile phone. choose Bluetooth option. A Bluetooth device name will be showing in the list. click on it and paired to devices with same code.
What according to you makes you a good candidate for customer service or technical support job? | I have a 3 years working experience in technical field as IT Executive.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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