Subject: Tech Support Candidate - Balwant Singh
From: Balwant Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Jan 2021 00:32:13 -0500

| | Tech Support Test

Name | Balwant Singh
E-mail | [email-masked]
Phone Number | (+91) 8707783678
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Faridabad (living in rented house, ready to move near office)
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Sql support

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Raksha Health Insurance Tpa | Software developer trainee-IT | Current working | 14000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First check internet connection in system if it it connected then we clear cookies and history, after that try again.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open blutooth in mobile and ON the bluetooth speaker and discover in mobile the available bluetooth device then pair with bluethoth speaker and connect.
What according to you makes you a good candidate for customer service or technical support job? | Who will better able to understand queries.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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