Subject: Spanish Language Test - nikhil syall
From: nikhil syall <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 5 Mar 2019 04:27:05 -0500

| | Foreign Language Screening Test

Name | nikhil syall
Whats your first language | Spanish

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

I attend the customer call and greeting to consumer and ask them may i help you
afterwords  I listen the customer order and check the status of the customer. i tell him to that sir this is a mistake by our customer representative  in you order address  is incorrect. i said that sir i feel regret to you for this mistake by me please forget this incident by our team  sir i will deliver your order within 15 min and  by our delivery representative i feel sorry for all that incident.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

my name is nikhil syall. i lived in Moti Nagar with my family . i belong to punjabi family . three members in my family my father mother and me. my father is shopkeeper and my mother is housewife. i have complete my diploma in spanish language from Delhi college of arts and commerce in 2017.I am pursuing my advance diploma in spanish language from Delhi college of arts and commerce in this year. I have 2 backlog exam  in my graduation from final year. my father name is parveen kumar syall . my mother name is rita syall. i am 22 year old. I have a lot of friend in Delhi and out of Delhi. i like to travel in hill stations and beaches also  with my friends and family. i have don my certificate in fundamental in computers,windows, ms office from niitc in march-October. My nature is  very friendly. I am mix with the people very easily according   to environment. my hobby is travelling, playing cricket etc i don't like watching movies.  every sunday morning i am going to play cricket  with my friends.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

el excellente  servicio del comprador - es nuestra representa del companía recibido el llamar de comprador el saludo del comprador y dice que me puede ayudarte . representa escucha todas las problemas de comprador y de repente el represente resolver las problemas de comprador. despues  de llamar comprador muy satifechos por el representa

el bueno servicio de comprador -

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

soy simpático
estoy dedicado  a mi trabjo
soy listo
soy muy puntual
soy muy trabajador
estoy muy honesto

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | Goa es unos de los lugares más vistadas en el India. Goa es conocida por las  playas.Hay muchas playas en Goa las playas de allá mas espectaculares en el todo el mundo. la gente del todo el mundo visita en goa para viajar  en todo el rincón del mundo . En goa hay cientos más iglesías en goa  todas las personajes  vienen aqui un poco de paz y amores. en Goa más  espectaculares playa comio baga playa condemple  playa

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