Subject: Re: LSM Joining Case Test - Deepika David
From: Deepika David <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 27 Feb 2019 01:28:18 -0500

| | LSM Joining Case Test

Name | Deepika David
E-mail | [email-masked]
Phone Number | (91) 8448077178
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | As a employer of Viagogo i need to  assure to the customer that product delivered  will be on time .we can aknwledge the cusromer about comnapy poilcy that customer change address itself or we can provide link so that can change billing address before that customer make sure that he has informed to the hotel reception and someone will be available  to sign for delivery product.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

The main difference providing good customer service and delivering great  customer is that your are barely keeping your customer satiesfied but a great customer provides loyalty also .
Need to solve customer quary in friendly manner .
Always we have to ask customer demands and fullfill it.

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