Subject: Re: LSM Joining Case Test - Kumar Amitabh
From: Deeksha Dadu <[email-masked]>
To: Saurabh Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, Virat Joshi <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Mon, 29 Apr 2019 08:25:52 +0000

Reject

From: Kumar Amitabh <[email-masked]<mailto:[email-masked]>>
Reply-To: Kumar Amitabh <[email-masked]<mailto:[email-masked]>>
Date: Monday, 29 April 2019 at 1:50 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Virat Joshi <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Kumar Amitabh

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Kumar Amitabh
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 8920169402
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    Blurb 4, consist all the required details and direction to complete the required changes,

Dear Valuable Customer,

We have noted the concerned you have raised and We are here to help you out in all possible way,
To ensure that you get your ticket on time request you please use any of below method to update your
new address,

1. Change in your Account by clicking on link:-  http://www.vigogo.com/Help/76

2. Signing to your viagogo account , and locating under your purchases.

Further, As you mentioned that the new address could be an hotel so please ask someone who will be available to sign for the delivery for you.

Thanks and Regards

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)
A good customer service delivered the required service to customer, while a great customer service earn the customer by its services.

A good customer service satisfy the customer but a great customer service give an imense pleasure to service providers.

A good customer service has focus only on customer's problem while a great customer service also understand the problem through the customer has gone through.

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