Subject: Re: LSM Joining Case Test - Tanzilur Rahman
From: Tanzilur Rahman <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 25 Apr 2019 07:08:53 -0400

| | LSM Joining Case Test

Name | Tanzilur Rahman
E-mail | [email-masked]
Phone Number | (+91) 9540525932
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Closely monitoring the customers order and communicating with the seller to ensure &amp; complete the order in time for delivery to customers address. He is taking a complete information regarding customers issue. A customer service executive is ready to help for each &amp; every concern. He is assisting his customer in a great manner. He also sounds very helpful when a customer is looking for help to get his tickets on time. Customer service associate is letting him know to how he will get his tickets as per his convinience. He is also providing all the options for track the status of order under the Purchases section.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A great customer service is ensure your customer to feel at home , explain and resolve his issues in a manner where a customer should love to talk to you and keep on recognizing you. A Great customer service performer should perform their duties as a team player and they should be a trend setter for their team. His actions & strategies should change others perspective of life.

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