Subject: Re: LSM Joining Case Test - ankit kumar
From: ankit kumar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 24 Apr 2019 05:55:45 -0400

| | LSM Joining Case Test

Name | ankit kumar
E-mail | [email-masked]
Phone Number | (91) 6287500689
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | According to me blurb 4 is right option because he  has provide all the adequate information that customer ask for.He has also provide the link to the customer where he can update his delivery address and track his order.At last he also ensure the customer the seller will soon send tickets as soon as possible to his new address.He not only understand the customer problem but also provide digital solutions to him that reason why i think he satisfied his customer needs by giving the possible services he can.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | there is  vast difference in good and great service. i as customer like great service because in great service i feel more satisfied compared to good service .great service not only provide solution the problem but also feel you satisfied this kind of services are lacking in good service .

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