Subject: Re: LSM Joining Case Test - Akshay Sharma
From: Akshay Sharma <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 20 Apr 2019 03:26:17 -0400

| | LSM Joining Case Test

Name | Akshay Sharma
E-mail | [email-masked]
Phone Number | (91) 8527094399
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Blurb 1 is technally correct to please a customer,As customer satisfaction comes first for every company and here he did his job well .He have made rest assured his customer by asking him directly his address and to deliever it in a given fix time.the best part was that he was so attentive towards his customer as he was asking point to point things from customer so that customer wont feel any bother and lacks due to any miscommunications.customer was happy by him the way he has putted his all efforts towards him.a happy customer is the richer and peak goal for every company more than any targets,so here its proven

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good Customer services is that one is doing his job well by greeting and listining every point and problem of his customer and to work on it asap to make make his customer happy and to make him visit again

A Great customer service is preety similar as Good customer service,only the diffrence is Great word comes when a person put more extra efforts to make his customer happy

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