Subject: Re: LSM Joining Case Test - ANVESHA SHARMA
From: ANVESHA SHARMA <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 18 Apr 2019 05:27:24 -0400

LSM Joining Case
Test

Name

ANVESHA SHARMA

E-mail

[email-masked]

Phone Number

(+91) 8755766573

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

The answer
which i found most suitable here is BLURB 4. As the customer is demanding to get
the tickets on his/her new address and in our answer we are provoding him/her
with the option that he/she can just add a new address where his/her order will
be deleivered. This is best suited because we are resolving his/her issue which
is convenient for him/her.

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Good Service - We get the desired solution with
the help of our customer service executive.

Great Service - We get help on our issue and some extra guidance which can make
our future experience better.

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