Subject: Re: LSM Joining Case Test - Anand Agarwal
From: Anand Agarwal <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 17 Apr 2019 06:50:54 -0400

| | LSM Joining Case Test

Name | Anand Agarwal
E-mail | [email-masked]
Phone Number | (+91) 9548554695
Which blurb would you select? | Blurb 2

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

According to my study i find that Blurb 2 is correct, because guy simply mentioned that he/she will be  travelling in 2 days at the time of event., that's why he/she need ticket to be delivered at hotel address.

person need to share the address of the hotel, and contact number. So, ticket will be delivered at the correct place and he can easily get the ticket once he reached at hotel.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service: by which the customer is able to understand youand easily talk with you without any hassle.

Great customer service: by which the customer not only understand you but also enjoying you while talking.

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