Subject: Re: LSM Joining Case Test - Mohammed Alshameri
From: Mohammed Alshameri <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 10 Apr 2019 06:35:19 -0400

LSM Joining Case
Test

Name

Mohammed Alshameri

E-mail

[email-masked]

Phone Number

(91) 9642582487

Which blurb would you select?

Blurb 2

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I think the
blurb 2 is the best solution to the customer question becouse it start with an
explainaion how the event orgnisers typically issues the tickets of the
event

second point the makes the blurb 2 is the most suitable solution or reply to the
customer is that the customer can download  the e-ticket online and track the
status of his purchases and help him to ensure that his/her address is updated
to recieve the ticket to the place the want to get it there

and the customer will have the tracking lint for their shippment

What
according to you is the difference between good and great customer service.
(Explain in 4 - 6 sentences)

اعتقد ان الفارق
يكمن  في قدرة الشخص الذي يعمل في خدمة
العملاء على جعل  العميل او الزبون راضي عن
الخدمة المقدمة له وسعيد  في كل مرة يجد تعاون
وتعامل جيد من قبل خدمة العملاء

ايضاء احد الاشياء المهمة التي تجعل خدمة
العملاء ممتازة هيا مقدرة العميل على جعل
الزبون مطمئن كلما يواجه مشكله لاستطاعته في
حلها للزبون

الغرض الاول والاهم لاي شركة هو جعل عملائها
راضيين عن العمل المقدم من
الشركة

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