Subject: Re: Tech Support Candidate - Faizan Ahmed
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 26 Jan 2021 05:38:07 -0700 (MST)

He is having experience in Networking and looking for same 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 26 Jan, 2021, at 16:41, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Faizan Ahmed < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 26 January 2021 at 3:41 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Faizan Ahmed 

	

	
	
			Tech Support Test 
		
	Name 	Faizan Ahmed 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 7898167860 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Gurugram 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Networking - advance 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Network Bulls Technologies Pvt. Ltd 	Network Engineer 	Currently Working 	21500 
Previous Employer 1 	Illuster Coaching Classes 	Asst. Lecturer 	June 2018 	13000 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Open a new tab and check to see if I can load another website. 
If I can open another website then I will look up the error message, and clear the browser cookies and cache. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Go to settings. 
Tap the Bluetooth option. 
Turn on Bluetooth. 
A list of available devices will appear. 
If your speaker is not listed, press the button on your speaker that makes it discoverable – it's often a button with a Bluetooth symbol on it. 
	What according to you makes you a good candidate for customer service or technical support job? 	I’ve always been a people person who loves helping others. In college, I was in a student group that put together a lot of fundraisers and charity events. I was often the one in charge of calling vendors and locations because I was so good on the phone, and during the events themselves, I was usually the go-to person for any attendees, vendors, or fellow club members who had problems because I was good at thinking on my feet. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5