Subject: Tech Support Candidate - Kumar Deepak Raj Kumar
From: Kumar Deepak Raj Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Jan 2021 06:48:15 -0500

| | Tech Support Test

Name | Kumar Deepak Raj Kumar
E-mail | [email-masked]
Phone Number | (0) 8010475808
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Dwarka,delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Diabetik foot care India Pvt ltd | Customer support engineer | Going on | 18k
Previous Employer 1 | L&t | Site supervisor | 30 Aug.2018 | 14k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First we have check the internet connection and then will check the borwer.again close the web browser and again type the www.ndtv.com and click.it will start.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First,we will go to settings.
Tap the Bluetooth option.
Turn on Bluetooth.
A list of available device will appear.
If your speaker is not listed,then press the button on your speaker that makes It discovered-its often s button with a Bluetooth symbol on it.

What according to you makes you a good candidate for customer service or technical support job? | Firstly I listen customer problem carefully Then I will check the problem as per customer matter and it is true ya wrong.then give proper solution and solve it.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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