Subject: Tech Support Candidate - Gaurav Gaurav
From: Gaurav Gaurav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Jan 2021 06:30:45 -0500

| | Tech Support Test

Name | Gaurav Gaurav
E-mail | [email-masked]
Phone Number | (+91) 8860107274
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Infonic media | Developer | April | 15000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

There are so many steps we can try to get rid from errors.
1.we can try by changing the browser
2.By reloading the browser
3.check the internet connection.
4.check the site address.
5.By restarting the system

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open mobile phone Bluetooth and then on the speaker Bluetooth. Search for the speaker name on mobile Bluetooth window as seen tap to connect it will get paired and connected with speaker
What according to you makes you a good candidate for customer service or technical support job? | Polite to customers,always ready to learn new things,never hasitate to ask anything from seniors.. and never get frustrated with any situations,
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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