Subject: Re: Tech Support Candidate - Anil Kumar
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Tue, 26 Jan 2021 11:13:22 +0000

Try again

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 26 January 2021 at 4:27 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Tech Support Candidate - Anil Kumar

No response

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 26 Jan, 2021, at 15:43, Deeksha Dadu <[email-masked]<mailto:[email-masked]>> wrote:

First round

From: Anil Kumar <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 26 January 2021 at 2:42 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Anil Kumar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Anil Kumar
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8826150822
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Faridabad
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        LMI India pvt. ltd.     Engineer - project and service  currently workingorking 30200
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1.first i will restart my computer
2.Then i  will check for Internet connection.
If LAN is available i will connect my computer with LAN using IP address or if Wi Fi is available i will connect using Id and password.
3. I will check if that site is opening in any other device to confirm the error in device or that site.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Enable bluetooth
2. Cearch for available nearby devices.
3. Click on the name of the speaker name to pair.
4. Press play button on speaker if required otherwise it connects automatically.
What according to you makes you a good candidate for customer service or technical support job? I have 4 years experience in projects that contains hardware as well as software tasks.
I used many controlling softwares to interact with hardware and performed tasks according to customer requirements.
I have experience in hardware and software troubleshooting as well.
On a scale of 1 - 5 please rate your fluency in spoken English  3