Subject: FW: Tech Support Candidate - Tarun Bhushan Tarun
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 26 Jan 2021 10:16:10 +0000

First round

From: Tarun Bhushan Tarun <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 26 January 2021 at 2:05 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Tarun Bhushan Tarun

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Tarun Bhushan Tarun
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9654311462
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Gurgaon
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        HCL TECHNOLOGIES        Senior Analyst  26 Dec 2020     37000
Previous Employer 1     Ericsson        Assistant Engineer      29May2020       32000
Previous Employer 2     Grofers CRM     Jan2019 27000
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will check my internet connection first. If the connection is down I will try to fix it and if the connection is working and still issue is there, I will check my browser settings and clear history and cache and restart the browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Open Bluetooth settings in mobile phone. Turn the Bluetooth speaker on and search the device in mobile phone. Click pair on the device and once the pairing is done Bluetooth speaker is ready for use.
What according to you makes you a good candidate for customer service or technical support job? I am patient and have good rapport building character. Quick learning attitude and dedication toward work make me good candidate for this job.
On a scale of 1 - 5 please rate your fluency in spoken English  4