Subject: Tech Support Candidate - Susheel Kumar Gupta Susheel
From: Susheel Kumar Gupta Susheel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Jan 2021 04:21:34 -0500

| | Tech Support Test

Name | Susheel Kumar Gupta Susheel
E-mail | [email-masked]
Phone Number | (+91) 8840109560
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Mayur vihar Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sita Construction | Site Supervisor | 2nd may | 22000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First check the connectivity of internet.
Second check which type of Error it showed.
Third check the entered URL.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

On Phone bluetooth and speaker bluetooh one by one and then Go to phone seeting and choose bluetooth and go to availble device section and then choose your bluetooth device name and connect

What according to you makes you a good candidate for customer service or technical support job? | Able to deal with all type of customer and self motivated.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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