Subject: Tech Support Candidate - Ruchika Harjai
From: Ruchika Harjai <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Jan 2021 04:17:25 -0500

| | Tech Support Test

Name | Ruchika Harjai
E-mail | [email-masked]
Phone Number | (+91) 9711302552
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | West delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Siec education pvt ltd | Online career advisor | 1march 20 | 20,000
Previous Employer 1 | Addic shop pvt ltd | Customer support, catalouge executive | 1sep 2019 | 22,000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Don't know

Please list the steps to connect a Bluetooth speaker to your mobile phone.

On bluetooth of phone
On bluetooth of speaker and connect the both devices by finding the bluetooth name  of speaker in phone.

What according to you makes you a good candidate for customer service or technical support job? | Bcz i have knowledge of both technical background and customer support.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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