Subject: Tech Support Candidate - Syed Gazanfaruddin
From: Syed Gazanfaruddin <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Jan 2021 03:40:52 -0500

| | Tech Support Test

Name | Syed Gazanfaruddin
E-mail | [email-masked]
Phone Number | (+91) 9372128181
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Aurangabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | MMS | Hardware and Software Administration | 22/01/2021 | 10000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step 1: check the internet connection.
Step 2: check proxy server.
Step 3: check browser settings.
Step 4: connection troubleshoot

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1: turn on Bluetooth
(Make suer your Bluetooth is visible)
Step 2: search the device.
Step 3: contact.

What according to you makes you a good candidate for customer service or technical support job? | How have good knowledge about technical Support.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |