Subject: Tech Support Candidate - Tarun Bhushan Tarun
From: Tarun Bhushan Tarun <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Jan 2021 03:35:41 -0500

Tech Support
Test

Name

Tarun
Bhushan Tarun

E-mail

[email-masked]

Phone Number

(+91) 9654311462

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Gurgaon

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

HCL TECHNOLOGIES

Senior Analyst

26 Dec
2020

37000

Previous Employer 1

Ericsson

Assistant
Engineer

29May2020

32000

Previous Employer 2

Grofers

CRM

Jan2019

27000

In your past experience you have (select
all that applies)

Interacted with International customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

I will check my internet connection first. If the
connection is down I will try to fix it and if the connection is working and
still issue is there, I will check my browser settings and clear history and
cache and restart the browser.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Open
Bluetooth settings in mobile phone. Turn the Bluetooth speaker on and search the
device in mobile phone. Click pair on the device and once the pairing is done
Bluetooth speaker is ready for use.

What according to
you makes you a good candidate for customer service or technical support
job?

I am patient and have good rapport building character. Quick
learning attitude and dedication toward work make me good candidate for this
job.

On a scale of 1 - 5 please rate your fluency in spoken
English

4