Subject: Tech Support Candidate - Rahul Bokde
From: Rahul Bokde <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Jan 2021 00:10:19 -0500

| | Tech Support Test

Name | Rahul Bokde
E-mail | [email-masked]
Phone Number | (70582431) 47, +91 7058243147
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Pune ready to relocate
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Infosys | System administrator | 16 feb | 3:30
Previous Employer 1 | Softenger | System administrator | 30 nov 2018 | 1.8 lpa
Previous Employer 2 | Dolphin techno | System administrator | Apr 2018 | 5000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Excellent Linux administrator i have good understanding and analytics skills
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First go to settings then select Bluetooth then turn it on apart from that if you have Bluetooth headphones then search device nearby then to towards tklo connect.
What according to you makes you a good candidate for customer service or technical support job? | Good communication skills
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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