Subject: Tech Support Candidate - Pushkar Singh
From: Pushkar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Jan 2021 22:35:17 -0500

| | Tech Support Test

Name | Pushkar Singh
E-mail | [email-masked]
Phone Number | (201301) 9315083331
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida sector 27
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Pulse communication system Pvt ltd | Senior testing and support engineer | | 27000
Previous Employer 1 | Static system electronic Pvt ltd | Testing and support engineer | | 20000
Previous Employer 2 | Naina semiconductor Pvt ltd | Production supervisor | | 15000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Close the website and again try to open.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open Bluetooth. Pair the device and connect
What according to you makes you a good candidate for customer service or technical support job? | Only give the knowledge which is necessary.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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