Subject: Tech Support Candidate - Ravi Baghel
From: Ravi Baghel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Jan 2021 10:59:32 -0500

| | Tech Support Test

Name | Ravi Baghel
E-mail | [email-masked]
Phone Number | (91) 9131576995
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Secto
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Idc technologies solutions India Pvt Ltd | Desktop support Engineer l1 | Na | 10456
Previous Employer 1 | Tm computers services and solutions | Customer support Engineer | 19/5/2016 | 10000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly connected to the internet after that if get the internet not loaded www.ndtv.com website page then deleted cookies and histry and close the browser after that again browser open and refresh the website page then website responded.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Go to other wireless connections>bluetooth tethering and search show wireless device select and connected
What according to you makes you a good candidate for customer service or technical support job? | Sound knowledge about any device and best of best provided the services
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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