Subject: FW: Tech Support Candidate - Nitin Sharma
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 25 Jan 2021 13:42:43 +0000

First round

From: Nitin Sharma <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 25 January 2021 at 6:25 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Nitin Sharma

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Nitin Sharma
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9034160319
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      DELHI
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        RECTPCL ENGINEER        PRESENTLY WORKING       29000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1) I'll first read the error message thoroughly and then proceed accordingly.
If its a safety error then I'll choose continue to www.ndtv.com
2) If its an internet connection error then, I'll check my internet connection and router power supply.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1) First I'll switch on the speaker and the go to setting on my phone and there in connected devices  I'll select "Pair new Device" and wait till my mobile discovers my Bluetooth speaker.
2) As soon the name of my speak is visible on the screen ill select the name of my speaker and hit pair.
What according to you makes you a good candidate for customer service or technical support job? I have been very good in English from the beginning and consistently try to learn new words everyday. I have good command over my communication skills and moreover I'm tech savvy and like to know more and more about new teach and how to use them to make our like more easy for example like connecting alexa to my wifi connected light and other equipments.
On a scale of 1 - 5 please rate your fluency in spoken English  5