Subject: Tech Support Candidate - Ashish Bhardwaj
From: Ashish Bhardwaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Jan 2021 08:36:44 -0500

| | Tech Support Test

Name | Ashish Bhardwaj
E-mail | [email-masked]
Phone Number | (+91) 972828254862
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tikona | Noc engineer | Currently working | 17600
Previous Employer 1 | Srrs teleservice | System admin | Dec 2015 | 13500
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Its is basically becoz of too many resons
1 site block
2 network down
3 u have not authrozied to login in this site
4 site may be busy or over utilized

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Select bluetooth mode in both mobile and speaker then in mobile pair with tha name of bluetooth speaker (shown in mobile as speaker name )then pair with paired speaker and now u can enjoy songs
What according to you makes you a good candidate for customer service or technical support job? | I have good knowlege of networking systems speakers hardware router switch and experience in a live dc envorment
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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