Subject: Tech Support Candidate - vinod srivastava
From: vinod srivastava <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Jan 2021 07:52:46 -0500

| | Tech Support Test

Name | vinod srivastava
E-mail | [email-masked]
Phone Number | (0120) 9838186705
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida Sector 15
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MacOS
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Detailig devils india Pvt Lttd | Sr. Desktop Support Engineer | Working | 21000
Previous Employer 1 | Ambrane India Pvt Ltd | Dektop Support Engineer | 2019 | 14000
Previous Employer 2 | Roopautomotives ltd | Assit Engineer | 2015 | 19000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all, I will check the net, if the net is working then will the error be suggested to him accordingly
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all, we will turn on the Bluetooth of both sides, after that by scanning the Bluetooth from the first division. Add it with bluetooth name
What according to you makes you a good candidate for customer service or technical support job? | First listen to the customer's problem and solve the problem in a simple way
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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