Subject: Re: Tech Support Candidate - Deepak Chauhan
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 25 Jan 2021 05:47:57 -0700 (MST)

He is driving right now, will call him back 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 25 Jan, 2021, at 17:41, Deeksha Dadu <[email-masked]> wrote: 

First round, clarify what tech experience he has 

From: Deepak Chauhan < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Saturday, 23 January 2021 at 10:28 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Deepak Chauhan 

	

	
	
			Tech Support Test 
		
	Name 	Deepak Chauhan 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(243001) 9012033555 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Noida Sector 62 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Hardware - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Amazon Development Center India Private Limited 	Customer Service Associate 		22500 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1) Make sure that internet connection works. 
2) Check if the website is down for everybody or just me. 
If first two steps doesn't work then go to step 3 
3) Restart system - Many basic problems can be solved simply by restarting your device. This clears caches, and forces the device to re-load the program or web page you may be having issue with. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1)Swipe down from the top of the screen. 
2)Touch and hold Bluetooth .Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh. 
3)Tap the name of the Bluetooth device you want to pair with your device. 
4)Follow any on-screen instructions. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have the right combination of skills and experience for this job. I also bring the additional quality of strong analytical and problem solving ability. Interacting with customers gives me a new experience every time. 

	On a scale of 1 - 5 please rate your fluency in spoken English 	5