Subject: FW: Tech Support Candidate - Coulibaly Tieoule Losseny
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 25 Jan 2021 10:58:48 +0000

First round

From: Coulibaly Tieoule Losseny <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 25 January 2021 at 1:18 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Coulibaly Tieoule Losseny

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Coulibaly Tieoule Losseny
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9988184843
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Jalandhar
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Speakers & Audio
Microsoft
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly I will check my internet connection, if my internet connection doesn’t have any issue I will try to delete my cookies, if after all these steps it is still showing error I will restart my computer.

Then if after restarting my computer it is still showing error, I will try using any VPN.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      To connect a Bluetooth speaker to my phone, First I have to turn on the speaker and put it on Bluetooth mode then go to my phone setting, specially Bluetooth setting and turn on the Bluetooth of my phone. After turning on the Bluetooth of my phone,  the Bluetooth name of the speaker should appear on the Bluetooth settings, I just have to click on it to pair the Bluetooth speaker and my phone
What according to you makes you a good candidate for customer service or technical support job? I believe due to my communication skills and my bilingual skills I am the perfect candidate for customer service or technical support job
On a scale of 1 - 5 please rate your fluency in spoken English  5