Subject: Tech Support Candidate - Insha Akhtar Sufi
From: Insha Akhtar Sufi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 24 Jan 2021 15:54:54 -0500

| | Tech Support Test

Name | Insha Akhtar Sufi
E-mail | [email-masked]
Phone Number | (91) 8009844887
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Hdfc Bank | Vrm | 9jun 2019 | 20000/-
Previous Employer 1 | Gold's gym | Sales mgr | 16 Feb 2019 | 22000/-
Previous Employer 2 | Weddingz.in | Venue mgr | Sep 2020 | 25000/-

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I don't know

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the bluetooth on the phone.
Search for devices.
Pair your speaker with your phone.
Enjoy the music.

What according to you makes you a good candidate for customer service or technical support job? | I have the ability to learn fast and I am so dedicated towards my work during my tenure in HDFC Bank I got several appreciation mails from my clients which clearly shows how much I have solved the queries of the customers and listened them patiently.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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