Subject: Tech Support Candidate - Naved Anjum Khan
From: Naved Anjum Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 24 Jan 2021 01:48:44 -0500

| | Tech Support Test

Name | Naved Anjum Khan
E-mail | [email-masked]
Phone Number | (91) 7398157086
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Shaheen Bag Okhla
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
CCTV

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Brainbees Solution Pvt. Ltd. (Firstcry.com) | Sr. System Eng. | | 26500
Previous Employer 1 | Rai Industries Power Pvt. Ltd. | Assistant System Administrator | Feb 2018 | 23700
Previous Employer 2 | Maharaja Whiteline (A group seb Company) | Sr. Desktop Engineer | Jan 2019 | 20000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If this issue comes, then we will first check the internet connection, if the connection is right then clear the browser history.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Go to settings-Tap the Bluetooth option-Turn on Bluetooth-A list of available devices will appear-If your speaker is not listed, press the button on your speaker that makes it discoverable – it’s often a button with a Bluetooth symbol on it-On your mobile select your speaker (it might be a random product number but should have the speaker’s brand name listed) and that’s it, you’re connected
What according to you makes you a good candidate for customer service or technical support job? | What according to you makes you a good candidate for customer service or technical support job?
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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