Subject: Tech Support Candidate - CHANDRA PRAKASH
From: CHANDRA PRAKASH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Jan 2021 08:18:41 -0500

| | Tech Support Test

Name | CHANDRA PRAKASH
E-mail | [email-masked]
Phone Number | (0) 8295780801
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Master medical systems llp | Technical field service engineer | 2yr + | 20000/ pm
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly, we refresh the browser by clicking f5 and after it isn't working then we goto menu and click on browsing history in that we clear temporary cache file .
After that also not working then there is in website problem.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly, start the bluetooth speaker and on its bluetooth and then open mobile phone bluetooth and search speaker bluetooth and connect with it.
What according to you makes you a good candidate for customer service or technical support job? | By speaking politely and giving respect to our customers and providing solutions to their every problem as soon as possible.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |