Subject: Tech Support Candidate - Deependra Rastogi
From: Deependra Rastogi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Jan 2021 03:59:49 -0500

| | Tech Support Test

Name | Deependra Rastogi
E-mail | [email-masked]
Phone Number | (91) 9621185095
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | A-z consultants | Senior avisor | Still working | 18000
Previous Employer 1 | Agile infotech | Associate | September 18 | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly I will check my internet connection
Secondly I will clear cache and web history

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First I will turn on speaker's bluetooth
Second I will turn on mobile's bluetooth
Third I will select speaker address in the connected devices
Fourth connected

What according to you makes you a good candidate for customer service or technical support job? | I have worked with customer support so I have experience in this field
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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