Subject: Content Writer Candidate - ANINDITA GHOSHAL
From: ANINDITA GHOSHAL <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Jan 2021 02:05:24 -0500

| | Content Writer Test

Name | ANINDITA GHOSHAL
E-mail | [email-masked]
Phone Number | (91) 8900548610
Where do you currently live (area) | Berhampore, West Bengal

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | Na | | |

Please write a short blog of 300 words on how to manage social media customer service. Below are two reference blogs. Please keep in mind that we want to jump to points straight away instead of wasting words on intro etc. 1. https://blog.hootsuite.com/multilingual-social-media-presence/ 2. http://veracontent.com/2016/11/22/multilingual-social-media/

How to manage social media services?
In today’s age, social media has become an inevitable part of our lives. From waking up in the morning till we go to bed and our eyes start to feel heavy and we are sleepy, we spent most of the time on social media which includes Facebook, Twitter, Instagram, WhatsApp, Pinterest and many more. This is the connecting tool which helps to connect people from all over the world.
Now if there is a businessman who had just opened his shop and wants customers to come and try his product, what could he do? It depends on the amount that would be required to spend on advertisement. A) He could publish some pamphlets which would describe his new shop. B) He could hire a rickshaw and an announcer. But this would require a lot more time money and investment.  There are options like publishing ads on television but certainly, not everyone has that amount of money to do so.  To solve this problem social media has come to rescue. With minimum cost, you can reach tons of customers just by uploading a post. Nature is that if anybody likes it, it could be forwarded and his product could get maximum viewers.
Here I would further explain how to make a brand of your product through various social media? But before that, we should keep in mind the audience we are targeting. If we are not clear in our head we will not be able to cater to the service. Let’s say, Mr A, who opened the shop of Misti Doi and he wants to target all the Bengalis who are living in the whole world. How could he do that?
Facebook: By creating Facebook Page which would define a Bengali culture along with that product would certainly attract the community. From the local when they would give the feedback more and more people would be eager to buy, thanks to the online service where a person sitting in Delhi can have the taste of the Kolkata’s sweet.
Instagram: It is a platform where small and attractive content of pictures and small video could be published. Nowadays people prefer smaller content that would describe their product.
Twitter and Youtube: All this platform would certainly fetch audience for the product.
Now the question is that once we got the customers how do we get to know about our service, The answer is the same social media. Earlier the feedback was taken by phone from the customers. But now customers can certainly appreciate or complaint in the social media handles. Now it is the responsibility of the businessman to know the reason behind the complaint. The one who has been successful are those who quickly resolve the query of customers.
Hence social media is necessary not just to promote but to expand the business as well.

Please share links to blogs written by you

https://study1here.com/impeachment/
https://study1here.com/india-and-usa/
https://study1here.com/thatcherism/
https://study1here.com/quad/

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