Subject: Tech Support Candidate - BIPIN KANAUJIA
From: BIPIN KANAUJIA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Jan 2021 01:39:01 -0500

| | Tech Support Test

Name | BIPIN KANAUJIA
E-mail | [email-masked]
Phone Number | (091) 8187920409
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | LUCKNOW
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | AMS | SOFTWARE DEVELOPER AND DATA EXECUTIVE | 31MAY2020 | 20500
Previous Employer 2 | WINTAX INFOCOM PVT LTD | OPERATION MANAGER | 31OCT2017 | 20000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First, you have to check your internet connection in your system. If connected then try to open any other website. If other website opens successfully then clear all catch memory and cookies. Now try again to open your website www.ndtv.com.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on Bluetooth of both the devices that is Bluetooth speaker and mobile device.
2. Search Bluetooth connection for your Bluetooth speaker in your mobile phone.
3. If it appears in your mobile phone then tap on connect button to connect with speaker.
4. If connected then you can use your Bluetooth speaker with your phone.

What according to you makes you a good candidate for customer service or technical support job? | In my previous job i have resolved problems in field execution surveys through mobile with remote excess of mobile and rectified their problems.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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